Privacy policy
Last updated: March 15, 2025
This Privacy Policy describes how Naturmedin (the “Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit awxnjd-8e.myshopify.com (the “Site”), use our services, make a purchase from the Site, or otherwise communicate with us regarding the Site (collectively, the “Services”).
For purposes of this Privacy Policy, “you” and “your” refer to you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.
Please read this Privacy Policy carefully.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the “Last updated” date, and take any other steps required by applicable law.
How We Collect and Use Your Personal Information
To provide the Services, we collect and use personal information as described below. The information we collect and use varies depending on how you interact with us.
In addition to the specific uses described below, we may use the information we collect about you to communicate with you, provide or improve the Services, comply with applicable legal obligations, enforce applicable terms of service, and protect or defend the Services, our rights, and the rights of our users or others.
What Personal Information Do We Collect?
The types of personal information we obtain about you depend on how you interact with our Site and use our Services. When we use the term “personal information,” we mean information that identifies, relates to, describes, or can be associated with you. The following sections describe the categories and specific types of personal information we collect.
Information We Collect Directly From You
Information you submit directly to us through our Services may include:
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Contact details – including your name, address, phone number, and email address.
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Order information – including your name, billing address, shipping address, payment confirmation, email address, and phone number.
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Account information – including your username, password, security questions, and other information used for account security.
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Customer support information – including the information you include in communications with us, for example when you send a message through the Services.
Certain features of the Services may require you to provide certain information about yourself directly to us. You may choose not to provide this information, but doing so may prevent you from using or accessing these features.
Information We Collect About Your Usage
We may also automatically collect certain information about your interaction with the Services (“Usage Data”). To do this, we may use cookies, pixels, and similar technologies (“Cookies”). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address, and other information regarding your interaction with the Services.
Information We Receive From Third Parties
We may also receive information about you from third parties, including vendors and service providers who collect information on our behalf, such as:
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Companies that support our Site and Services, such as Shopify.
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Our payment processors, who collect payment information (e.g., bank account, credit or debit card details, billing address) to process your payment, fulfill your orders, and provide you with the products or services you request in order to perform our contract with you.
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When you visit our Site, open or click emails we send, or interact with our Services or advertisements, we or third parties we work with may automatically collect certain information using online tracking technologies such as pixels, web beacons, software development kits, third-party libraries, and cookies.
All information we receive from third parties is handled in accordance with this Privacy Policy. See also the section below, Third-Party Websites and Links.
How We Use Your Personal Information
Providing products and services.
We use your personal information to provide the Services and fulfill our contract with you, including processing your payments, fulfilling your orders, sending notifications regarding your account, purchases, returns, exchanges, or other transactions, creating, maintaining, and otherwise managing your account, arranging for shipping, facilitating returns and exchanges, and enabling other account-related features and functionality. We may also enhance your shopping experience by allowing Shopify to match your account with other Shopify services you may wish to use. In such cases, Shopify processes your data in accordance with its Privacy Policy and Consumer Privacy Policy.
Marketing and advertising.
We may use your personal information for marketing and promotional purposes, such as sending marketing communications by email, SMS, or post, and showing you advertisements for products or services. This may include using your personal information to better tailor the Services and advertising on our Site and other websites. If you are located in the EEA, the legal basis for this processing is our legitimate interest in selling our products pursuant to Art. 6(1)(f) GDPR.
Security and fraud prevention.
We use your personal information to detect, investigate, or take action regarding potential fraudulent, illegal, or malicious activity. If you choose to use the Services and register an account, you are responsible for keeping your account credentials secure. We strongly recommend that you do not share your username, password, or other access details with anyone. If you believe your account has been compromised, please contact us immediately. If you are located in the EEA, the legal basis for this processing is our legitimate interest in ensuring the security of our website pursuant to Art. 6(1)(f) GDPR.
Communicating with you and improving services.
We use your personal information to provide customer support and improve our Services. This is in our legitimate interest to respond to you, provide effective services, and maintain our business relationship with you pursuant to Art. 6(1)(f) GDPR.
Cookies
Like many websites, we use cookies on our Site. Specific information about the cookies we use in connection with providing our store through Shopify can be found at: https://www.shopify.com/legal/cookies.
We use cookies to operate and improve our Site and Services (including remembering your actions and preferences), to run analytics, and to better understand user interaction with the Services (in our legitimate interest to manage, improve, and optimize the Services). We may also allow third parties and service providers to use cookies on our Site to better tailor services, products, and advertising on our Site and other websites.
Most browsers automatically accept cookies by default, but you can choose to remove or reject cookies through your browser controls. Please note that removing or blocking cookies may negatively affect your user experience and may cause some Services, including certain features and general functionality, to not function properly or become unavailable. Additionally, blocking cookies may not completely prevent us from sharing information with third parties such as our advertising partners.
How We Disclose Personal Information
In certain circumstances, we may disclose your personal information to third parties for contract fulfillment, legitimate purposes, and other reasons subject to this Privacy Policy. Such circumstances may include disclosures:
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To vendors or other third parties who perform services on our behalf (e.g., IT management, payment processing, data analytics, customer support, cloud storage, fulfillment, and shipping).
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To business and marketing partners to provide services and advertise to you. These partners use your information in accordance with their own privacy policies.
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When you direct, request, or otherwise consent to the disclosure of certain information to third parties, for example to ship products to you or through your use of social media widgets or login integrations.
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To our affiliates or otherwise within our corporate group, in our legitimate interest to operate a successful business.
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In connection with a business transaction such as a merger or bankruptcy, to comply with legal obligations (including responding to subpoenas, search warrants, or similar requests), to enforce applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.
We disclose the following categories of personal and sensitive personal information for the purposes described above in “How We Collect and Use Your Personal Information” and “How We Disclose Personal Information”:
Category | Categories of Recipients
Identifiers such as basic contact details and certain order and account information
Commercial information such as order details, purchase history, and customer support information
Internet or similar network activity, such as usage data
Geolocation data, such as location determined via IP address or other technical means
Recipients include service providers and third parties acting on our behalf (such as internet service providers, payment processors, fulfillment partners, customer support providers, and analytics providers), business and marketing partners, and affiliates.
We do not use or disclose personal data without your consent or for the purpose of inferring personal characteristics.
Data Sharing With TikTok
We use technologies provided by TikTok Technology Limited (10 Earlsfort Terrace, Dublin, D02 T380, Ireland; “TikTok”) on our website to better understand user behavior, deliver targeted advertising, and optimize the performance of our advertising campaigns. This includes the TikTok Pixel, TikTok Events API, and other tracking methods (e.g., advanced matching using email addresses, phone numbers, location data, and device data).
The following personal data may be processed and transmitted to TikTok:
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Contact details (such as name, email address, phone number)
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Location data (e.g., country, region, postal code)
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Usage behavior (e.g., cart actions, purchases, page views)
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Browser and device information
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Order and payment data (encrypted)
This data may be used to deliver targeted ads on TikTok (“Custom Audiences & Lookalike Audiences”) and to analyze the effectiveness of our TikTok advertisements.
Processing is based on your consent pursuant to Art. 6(1)(a) GDPR. You may withdraw your consent or opt out of personalized advertising via the cookie settings on our website or by using TikTok’s opt-out features.
Further information is available in TikTok’s Privacy Policy:
https://www.tiktok.com/legal/privacy-policy-eea
Third-Party Websites and Links
Our Site may contain links to websites or online platforms operated by third parties. If you follow links to sites not affiliated with or controlled by us, you should review their privacy and security policies and other terms. We are not responsible for the privacy or security of such sites or the accuracy, completeness, or reliability of information found on them. Information you provide in public or semi-public spaces, including on third-party social networking platforms, may be viewed by other users without limitation. The inclusion of such links does not imply endorsement unless expressly stated.
Children’s Data
The Services are not intended for use by children, and we do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us to request deletion.
As of the effective date of this Privacy Policy, we do not have actual knowledge that we “share” or “sell” personal information of individuals under 16 years of age as defined by applicable law.
Data Security and Retention
No security measures are perfect, and we cannot guarantee absolute security. Information transmitted to us may not be secure during transmission. We recommend that you do not use insecure channels to send sensitive or confidential information.
We retain your personal information for as long as necessary to manage your account, provide the Services, comply with legal obligations, resolve disputes, and enforce our agreements and policies.
Your Rights
Depending on your location, you may have some or all of the following rights regarding your personal information. These rights are not absolute and apply only in certain circumstances.
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Right of access – request access to personal data we hold about you.
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Right to deletion – request deletion of your personal data.
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Right to rectification – request correction of inaccurate data.
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Right to data portability – receive a copy of your data and request transfer to a third party.
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Right to object to sale, sharing, or targeted advertising – including via Global Privacy Control signals where applicable.
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Right to restrict processing – request limitation of processing.
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Right to withdraw consent – where processing is based on consent.
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Right to appeal – appeal a denied request.
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Manage communication preferences – opt out of marketing emails.
You may exercise these rights as described on our Site or by contacting us using the details below. We will not discriminate against you for exercising your rights.
Complaints
If you have complaints about how we process personal data, please contact us. If you are unsatisfied with our response, you may lodge a complaint with your local data protection authority. A list of EEA authorities is available online.
International Users
Your personal data may be transferred, stored, and processed outside your country. Where data is transferred outside Europe, we rely on approved transfer mechanisms such as Standard Contractual Clauses unless adequate protection has been recognized.
Contact
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:
Email: contact@naturmedin.de
Address: Falkengold GmbH, An der Mannsfaust 28, 60599 Frankfurt am Main, Germany
For purposes of applicable data protection laws, we are the data controller unless otherwise stated.
Wenn du möchtest, kann ich das Ganze auch juristisch prüfen (DSGVO-Feinschliff) oder Shopify-konform kürzen, ohne Substanz zu verlieren.